93% of customers read reviews before choosing. If you have few or none, you're invisible.
If any of these sound familiar, you're dealing with this problem:
Your Google profile shows single-digit reviews while competitors have 50+.
You're not showing up in the top 3 local results—review count is a major factor.
Even when people find you, they're choosing competitors with better reputations.
Without social proof, customers only focus on price—not value.
Most happy customers would leave a review—they just don't think about it. Without a prompt, they forget.
Asking before the job is done or weeks later misses the window when customers are happiest.
If they have to search for your business or navigate multiple clicks, most won't bother.
Relying on memory or inconsistent requests means reviews trickle in instead of flowing.
Send a text or email within 24 hours of job completion with a direct link to your review page.
Learn moreUse a short link that goes directly to your review form—no searching required.
Have techs mention reviews at job completion: "If you're happy, a Google review really helps us out."
Engaging with reviews signals to Google and future customers that you care.
Absolutely. Google explicitly encourages businesses to ask for reviews. Just don't offer incentives—that violates their terms.
Respond professionally, acknowledge the issue, offer to make it right offline. Future customers judge you by your response, not just the review.
More is always better, but aim for 50+ to build credibility. After that, focus on maintaining a steady flow of recent reviews.